Frequently Asked Questions
Top Questions
What do projects typically cost?
Window murals typically start around $200+ per location and scale based on size and scope.
Wall murals typically start at $1,000+ depending on size, detail, and location.
Do you charge for mock-ups?
Yes.
Window mock-ups: $100
Wall mural mock-ups: $250
Applied toward your project if approved.
Non-refundable if not.
We do not provide free sketches or speculative design work.
How many design revisions are included?
Design includes one concept direction with up to three revision rounds.
Revisions are for refining—not creating new directions.
Additional concepts or revisions may require additional fees.
Do you need to visit my location first?
Not usually.
Most projects start with photos and details submitted online.
Site visits are scheduled only when needed for larger or more complex work.
How do I lock in my project?
Projects are scheduled once:
- Scope is confirmed
- Deposit is received
We do not hold dates without a deposit.
Are deposits refundable?
Deposits are non-refundable once scheduling is confirmed or work has begun.
Can you match my brand colors exactly?
We aim to closely match your brand colors, but exact color matching is not guaranteed.
Color may vary based on surface, lighting, and materials. Minor variation is considered acceptable.
What is a seasonal package?
A seasonal package includes multiple window mural installations throughout the year (spring, summer, fall, holidays).
Ideal for businesses that want to keep their storefront fresh year-round.
More Questions
What areas do you service?
Hudson Valley, NYC, Northern NJ, and Western CT. Travel available for larger projects.
What types of projects do you take on?
Window murals, logo murals, interior and exterior wall murals.
How far out are you booking?
Scheduling varies by season. Peak periods (fall/holidays) book quickly. Typical wait times are around two weeks.
Do you offer rush scheduling?
Sometimes, depending on availability. Rush fees may apply.
How long does a project take?
Window murals are completed in one visit.
Wall murals may take one or multiple days depending on scale.
Do you remove old artwork?
Yes. Removal is billed separately or bundled into seasonal packages.
How long do window murals last?
They are designed to last for the season. Not intended as permanent installations. Under normal conditions, window murals can endure for 3-6 months.
How should I care for my mural?
Avoid washing or scrubbing painted areas.
Do not apply pressure. Keep surfaces dry when possible.
Can murals be sealed or protected?
Yes, depending on the surface and project. We’ll advise during planning.
Can I request changes after the project starts?
Minor adjustments may be possible. Major changes may require additional time and cost.
What happens if I cancel or reschedule?
Cancellations or rescheduling for window mural projects require a minimum of 48 hours notice.
Rescheduling is based on availability and may result in a later installation date.
Cancellations made within 48 hours may forfeit the project deposit.
Weather-related delays will be rescheduled to the next available overflow day.
Do you provide digital artwork files?
Not typically, unless agreed upon in advance.